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Expand What You’re Capable Of

Customer Service Practitioner – Level 2

Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Business Administrator – Level 3

Supporting and engaging with different parts of the organisation and interact with internal or external customers.

Team Leader / Supervisor – Level 3

Managing teams and projects to meet a private, public or voluntary organisation’s goals.

Operations / Departmental Manager – Level 5

Managing teams and projects in line with a private, public or voluntary organisation’s operational or departmental strategy.

Digital Marketer – Level 3

Use online and social media platforms to design, build and implement campaigns and drive customer sales.

Infrastructure Technician – Level 3

Set people up on Information Technology (IT) systems, provide support and solve problems to help organisations run smoothly.

Software Development Technician – Level 3

Building simple applications for use in larger software developments.

Supply Chain Warehouse Operative – Level 2

Carrying out a range of moving, packaging and stock-taking roles and duties in a warehouse environment.

Adult Care Worker – Level 2

Providing frontline care for vulnerable adults to within their own homes, day care centres, residential and nursing homes and other healthcare settings.

Lead Adult Care Worker – Level 3

Leading frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare settings.